Building confidence that you are progressively developing the appropriate capability to deliver your major event operation on-time, safely and effectively is a key challenge. Building that confidence in your people and your stakeholders is critical to success. And evidencing that confidence to the outside world can be one of the greatest challenges for Operations Directors.
Operational and event readiness programmes have become a standard feature of the Olympic Games delivery cycle. London 2012 developed their operational readiness strategy over 2 years prior to the Games – a strategy that was integrated across all delivery stakeholders and delivered thousands of hours of tests to tens of thousands of participants. The value of investing in such an approach has been recognised across the major events landscape, with operational and event readiness becoming a thread that runs throughout the delivery lifecycle.
The Sports Consultancy has developed an operational readiness approach that addresses this complex interplay between people, process, infrastructure and technology. Using innovative and interactive techniques, it provides a structured approach to clarifying the operational vision, incrementally building capability, driving integration and, ultimately, demonstrating readiness to stakeholders. It unlocks additional value from conventional approaches, helping to integrate strategic planning, operational design, programme and risk management.
Matt Wilson, TSC’s Director of Consulting, led the venue operational readiness programme for 2 years at LOCOG and has seen the value of such an approach first hand: “Focusing on operational readiness builds the confidence that not only do your processes work, but your people can successfully deliver them. It helps your people feel as though they have done it many times before. That confidence will be critical to you and your stakeholders as you transition to event operations.”
To learn more about operational and event readiness, contact matt@thesportsconsultancy.com
